Frequently Asked Questions About Sophie

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With a reputation built on trust and reliability, Sophie has earned the loyalty of customers worldwide. We aim to be your trusted partner in making informed choices.

Note: This website, Merchant Genius, is not affiliated with Sophie. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Sophie, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Sophie, but have not received my item. What should I do?

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I have an issue with my order from Sophie, but they are not getting back to me. What can I do?