Frequently Asked Questions About Lumenix

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We are building a strong relationship with our customers, full of trust so that it would be long-lasting cooperation.

Note: This website, Merchant Genius, is not affiliated with Lumenix. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Lumenix, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Lumenix, but have not received my item. What should I do?

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I have an issue with my order from Lumenix, but they are not getting back to me. What can I do?