Frequently Asked Questions About Loss Lovey

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Loss Lovey was created as a way to support families who have lost a child by providing a tangible way to remember their lost love.

Note: This website, Merchant Genius, is not affiliated with Loss Lovey. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Loss Lovey, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Loss Lovey, but have not received my item. What should I do?

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I have an issue with my order from Loss Lovey, but they are not getting back to me. What can I do?