Frequently Asked Questions About LonaMalu

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Lona Malu Collection, established by Ailona Masoe in 2023, is a Samoan activewear brand inspired by her challenges as a postgraduate student at BYU-Hawaii. According to her personal interpretation, "LonaMalu" translates to "YourShelter" in Samoan, a concept beautifully embodied in its logo

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I have never heard of LonaMalu, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with LonaMalu, but have not received my item. What should I do?

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I have an issue with my order from LonaMalu, but they are not getting back to me. What can I do?