Frequently Asked Questions About Shoppay

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Note: This website, Merchant Genius, is not affiliated with Shoppay. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Shoppay, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Shoppay, but have not received my item. What should I do?

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I have an issue with my order from Shoppay, but they are not getting back to me. What can I do?