Frequently Asked Questions About KOKKAI SUMI INK

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Kokkai inks have a softness that is different from other inks yet remains intense and bold. Made with no animal byproducts or harmful additives. Sumi ink has been used for over 2000 years in paintings, calligraphy and tattooing.

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I have never heard of KOKKAI SUMI INK, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with KOKKAI SUMI INK, but have not received my item. What should I do?

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I have an issue with my order from KOKKAI SUMI INK, but they are not getting back to me. What can I do?