Frequently Asked Questions About Kawaii Japan Store

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Thank you very much for visiting our store. We provide high-quality Japanese products especially "Kawaii" items. Please feel free to contact us in English if you have any questions :-)

Note: This website, Merchant Genius, is not affiliated with Kawaii Japan Store. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Kawaii Japan Store, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Kawaii Japan Store, but have not received my item. What should I do?

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I have an issue with my order from Kawaii Japan Store, but they are not getting back to me. What can I do?