Frequently Asked Questions About KANAZAWAOFFICIAL

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Note: This website, Merchant Genius, is not affiliated with KANAZAWAOFFICIAL. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of KANAZAWAOFFICIAL, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with KANAZAWAOFFICIAL, but have not received my item. What should I do?

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I have an issue with my order from KANAZAWAOFFICIAL, but they are not getting back to me. What can I do?