Frequently Asked Questions About Joysik

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Note: This website, Merchant Genius, is not affiliated with Joysik. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Joysik, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Joysik, but have not received my item. What should I do?

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I have an issue with my order from Joysik, but they are not getting back to me. What can I do?