Frequently Asked Questions About Jovlay

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We created Jovlay for pet owners. Pet owners love and care for their pets just as much as we do. Our goal is to bring joy and happiness into homes across the world for pet owners and their pets.

Note: This website, Merchant Genius, is not affiliated with Jovlay. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Jovlay, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Jovlay, but have not received my item. What should I do?

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I have an issue with my order from Jovlay, but they are not getting back to me. What can I do?