Frequently Asked Questions About Jivro

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Note: This website, Merchant Genius, is not affiliated with Jivro. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Jivro, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Jivro, but have not received my item. What should I do?

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I have an issue with my order from Jivro, but they are not getting back to me. What can I do?