Frequently Asked Questions About JEKOPA

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Note: This website, Merchant Genius, is not affiliated with JEKOPA. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of JEKOPA, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with JEKOPA, but have not received my item. What should I do?

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I have an issue with my order from JEKOPA, but they are not getting back to me. What can I do?