Frequently Asked Questions About HorizonWorld

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Note: This website, Merchant Genius, is not affiliated with HorizonWorld. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of HorizonWorld, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with HorizonWorld, but have not received my item. What should I do?

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I have an issue with my order from HorizonWorld, but they are not getting back to me. What can I do?