Frequently Asked Questions About Hi Tea

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Note: This website, Merchant Genius, is not affiliated with Hi Tea. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Hi Tea, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Hi Tea, but have not received my item. What should I do?

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I have an issue with my order from Hi Tea, but they are not getting back to me. What can I do?