Frequently Asked Questions About Grand Petz

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Note: This website, Merchant Genius, is not affiliated with Grand Petz. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Grand Petz, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Grand Petz, but have not received my item. What should I do?

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I have an issue with my order from Grand Petz, but they are not getting back to me. What can I do?