Frequently Asked Questions About Genshin ST

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Note: This website, Merchant Genius, is not affiliated with Genshin ST. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Genshin ST, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Genshin ST, but have not received my item. What should I do?

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I have an issue with my order from Genshin ST, but they are not getting back to me. What can I do?