Frequently Asked Questions About Freshwater Purl Fiber

freshwaterpurlfiber.com
Merino yarn hand dyed in Maine

Note: This website, Merchant Genius, is not affiliated with Freshwater Purl Fiber. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Freshwater Purl Fiber, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Freshwater Purl Fiber, but have not received my item. What should I do?

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I have an issue with my order from Freshwater Purl Fiber, but they are not getting back to me. What can I do?