Frequently Asked Questions About Fênix Virtua

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Note: This website, Merchant Genius, is not affiliated with Fênix Virtua. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Fênix Virtua, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Fênix Virtua, but have not received my item. What should I do?

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I have an issue with my order from Fênix Virtua, but they are not getting back to me. What can I do?