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Frequently Asked Questions About The FENIX Online Store

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Note: This website, Merchant Genius, is not affiliated with The FENIX Online Store. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of The FENIX Online Store, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with The FENIX Online Store, but have not received my item. What should I do?

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I have an issue with my order from The FENIX Online Store, but they are not getting back to me. What can I do?

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