Frequently Asked Questions About Earth and Embers

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Note: This website, Merchant Genius, is not affiliated with Earth and Embers. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Earth and Embers, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Earth and Embers, but have not received my item. What should I do?

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I have an issue with my order from Earth and Embers, but they are not getting back to me. What can I do?