Frequently Asked Questions About DiamondAtelier

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The Diamond Atelier brand is built around offering the highest quality pieces at affordable prices. We value our customers, therefore each product purchase placed with us is individually made to ensure the highest quality.

Note: This website, Merchant Genius, is not affiliated with DiamondAtelier. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of DiamondAtelier, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with DiamondAtelier, but have not received my item. What should I do?

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I have an issue with my order from DiamondAtelier, but they are not getting back to me. What can I do?