Frequently Asked Questions About Cool buys

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Note: This website, Merchant Genius, is not affiliated with Cool buys. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Cool buys, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Cool buys, but have not received my item. What should I do?

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I have an issue with my order from Cool buys, but they are not getting back to me. What can I do?