Frequently Asked Questions About Chêne Marchand

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We started CheneMarchand to create the best wine accessories to enhance your wine experience.

Note: This website, Merchant Genius, is not affiliated with Chêne Marchand. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Chêne Marchand, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Chêne Marchand, but have not received my item. What should I do?

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I have an issue with my order from Chêne Marchand, but they are not getting back to me. What can I do?