Frequently Asked Questions About casasimplo

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Note: This website, Merchant Genius, is not affiliated with casasimplo. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of casasimplo, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with casasimplo, but have not received my item. What should I do?

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I have an issue with my order from casasimplo, but they are not getting back to me. What can I do?