Frequently Asked Questions About Botanical DNA

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Note: This website, Merchant Genius, is not affiliated with Botanical DNA. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Botanical DNA, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Botanical DNA, but have not received my item. What should I do?

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I have an issue with my order from Botanical DNA, but they are not getting back to me. What can I do?