Frequently Asked Questions About East Culture Buy

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Note: This website, Merchant Genius, is not affiliated with East Culture Buy. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of East Culture Buy, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with East Culture Buy, but have not received my item. What should I do?

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I have an issue with my order from East Culture Buy, but they are not getting back to me. What can I do?