Frequently Asked Questions About Santagram

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Surprise your child with a personalized video from Santa. This holiday season will be quite different than usual. Between quarantine and social distancing, we are not able to enjoy some of our favorite holiday traditions. But you better not pout, because Santa Claus is still coming to town.

Note: This website, Merchant Genius, is not affiliated with Santagram. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Santagram, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Santagram, but have not received my item. What should I do?

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I have an issue with my order from Santagram, but they are not getting back to me. What can I do?